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Terms and Conditions

NOTICE REGARDING ARBITRATION, WAIVER OF TRIAL BY JURY, AND CLASS ACTIONS. THIS AGREEMENT CONTAINS PROVISIONS FOR BINDING 
ARBITRATION AND WAIVER OF JURY TRIAL. IF ARBITRATION IS INVOKED UNDER THIS AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO PURSUE 
THE SUBJECT CLAIM IN COURT OR HAVE A JURY DECIDE THE CLAIM AND YOU WILL NOT HAVE THE RIGHT TO BRING OR PARTICIPATE IN ANY 
CLASS ACTION OR SIMILAR PROCEEDING IN COURT OR IN ARBITRATION.
These Mobile and Website Terms of Use / End-User License Agreement apply to your use of the CashPlease® Website, all subdomains 
of CashPlease.com and other Internet sites and mobile applications operated by Velocity Borrower Logic, LLC (collectively, 
the "Site"). Your access to and use of the Site is subject to the Mobile and Website Terms of Use / End-User License Agreement 
set forth in this Agreement (this "Agreement") entered by and between you and Velocity Borrower Logic, LLC ("VBL" or the 
"Company"). The Site is owned and operated by VBL. This Agreement and the CashPlease® Website Privacy Policy (the "Privacy 
Policy") (accessible at the "Privacy Policy" hyperlink provided at the bottom of this webpage) are collectively referred 
to as the "Service Agreements". All access to and use of the Site is subject to and governed by the Service Agreements.
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING THE SITE.
BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THE SERVICE AGREEMENTS AND YOU AGREE WITHOUT LIMITATION OR QUALIFICATION, 
TO BE LEGALLY BOUND BY THIS AGREEMENT AND THE TERMS OF THE PRIVACY POLICY.
IF YOU DO NOT WISH TO BE BOUND BY THE SERVICE AGREEMENTS, YOU MAY NOT ACCESS OR USE THE SITE.
THE COMPANY MAY, FROM TIME TO TIME, MAKE CHANGES OR ADDITIONS TO THIS AGREEMENT AND WILL NOTIFY YOU OF CHANGES MADE BY POSTING 
THE REVISED AGREEMENT ON THE SITE. UPON MODIFICATION OF THIS AGREEMENT, VBL WILL UPDATE THE DATE INDICATED AFTER "LAST MODIFIED" 
INDICATED ABOVE AND ANY SUCH MODIFICATIONS SHALL ONLY AFFECT YOUR AND VBL’S RESPECTIVE RIGHTS AND OBLIGATIONS FROM THE "LAST 
MODIFIED" DATE AND THEREAFTER. YOUR CONTINUED USE OF THE SITE AFTER THE COMPANY MAKES SUCH CHANGES OR ADDITIONS WILL SIGNIFY 
THAT YOU AGREE TO SUCH CHANGES OR ADDITIONS. YOU SHOULD THEREFORE PERIODICALLY VISIT THIS PAGE TO REVIEW THE THEN CURRENT 
TERMS OF WEBSITE USE.

Table of Contents
1.	Authorized Uses.
2.	Scope of License.
3.	Loan Pre-Registrations and Applications.
4.	Intellectual Property and Proprietary Rights.
5.	Consent to Use of Technical Data.
6.	Termination.
7.	Your Account.
8.	Inaccuracies at the Site.
9.	Security at the Site.
10.	Disclaimer of Warranties.
11.	Limitation of Liabilities.
12.	Indemnification.
13.	Third Party Content, Policies and Links.
14.	Notices.
15.	Languages; Local Rules.
16.	International Use.
17.	General Information.
18.	Mandatory Arbitration.
19.	Contact Us.
20.	Commercial Status.


1.	Authorized Uses. The Company, authorizes you to use this Site and to display its content but solely for your own 
personal noncommercial use. Any other use is strictly prohibited. You agree not to reproduce, duplicate, copy, sell, resell 
or exploit for any commercial purposes, any material at the Site, use of the Site, or access to the Site. The Site may enable 
access to and use of Velocity’s and/or third party services and websites (collectively and individually, "Services"). Both 
access to and use of the Services may require Internet access and that you agree to additional terms and conditions.

2.	Scope of License. The license granted to you for the Site is limited to a non-transferable license to use the 
Site as permitted by the Service Agreements. Such license does not allow you to use the Site on any device that you do not 
own or control (or for which you do not have authorization to access the Rewards Program Website, such as where prohibited 
by applicable security policies in the case of corporate users). You may not rent, lease, lend, sell, redistribute or sublicense 
access to the Site. You may not copy (except as expressly permitted by this license and Service Agreements), decompile, 
reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Site, any 
updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law 
or to the extent as may be permitted by the licensing terms governing use of any open sourced components included within 
the Site). Any attempt to do so is a violation of the rights of VBL and its licensors. If you breach this restriction, you 
may be subject to prosecution and damages. The terms of the license will govern any updates provided by VBL that replace 
and/or supplement the Site, unless such update is accompanied by a separate license in which case the terms of that license 
will govern. THE SITE IS LICENSED, NOT SOLD, TO YOU FOR USE ONLY UNDER THE TERMS AND CONDITIONS OF THE SERVICE AGREEMENTS. 
VELOCITY RESERVES ALL RIGHTS NOT EXPRESSLY GRANTED TO YOU.

3.	Loan Pre-Registrations and Applications. You may be presented with the opportunity to pre-register and/or apply 
for a loan through the Site. When pre-registering or applying for a loan on the Site, you agree to provide current, complete, 
and accurate information about yourself. If any information you provide is untrue, inaccurate, not current, or incomplete, 
Company or the prospective lending institution ("Lender") has the right to terminate your loan pre-registration and/or application 
and to decline to provide any and all future use of the Site. Lender reserves the right to decline your application for 
a loan, and eligibility limitations on your ability to apply for any loan are within the sole discretion of Lender. By way 
of example, said eligibility limitations commonly include (without limitation) restrictions on ability to apply for a loan 
when you have another loan presently outstanding with Lender, if you are under the age of 18, and when you are within a 
Lender-determined period following payment-in-full of a prior loan with that Lender (commonly referred to as a "Cool-Off 
Period"). Eligibility limitations determined by your Lender may include these common restrictions among other limitations 
determined in the Lender’s sole discretion.

4.	Intellectual Property and Proprietary Rights. Everything that appears on the Site is protected under applicable 
copyright laws and may not be used except as provided in this Agreement. The Company neither represents nor warrants that 
your use of materials displayed at the Site will not infringe rights of third parties. Images of people or places displayed 
on the Site are either the property of, or used with permission by, the Company. Any unauthorized use of the images may 
violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. 
The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site, are registered and unregistered 
Trademarks of the Company and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, 
or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of the Company 
or such third party that may own the Trademarks displayed on the Site. Your use of the Trademarks displayed on the Site, 
or any other content on the Site, except as provided under this Agreement, is strictly prohibited. You are also advised 
the Company will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking 
of criminal prosecution.
If you believe, in good faith, that any materials on the Site infringe your copyrights, notifications of claimed copyright 
infringement should be sent to Company’s designated agent. Notification should include:

		a.	an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
		b.	a description of the copyrighted work that you claim has been infringed;
		c.	a description of where the material you claim is infringing is located on the Site;
		d.	a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, 
its agent or the law; and
		e.	a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you 
are the copyright owner or duly authorized to act on the copyright owner’s behalf.
		You may contact Company’s agent for notification of claimed copyright infringement by e-mail at legal@myvelocity.com or 
by regular mail at CashPlease® Copyright Notices, c/o Velocity Borrower Logic, LLC, Post Office Box 460939, Fort Lauderdale, 
FL 33346, Attention: Compliance.
		
5.	Consent to Use of Technical Data.  You agree that VBL may collect and use technical data and related information, 
including but not limited to technical information about your device, system and application software, and peripherals, 
that is gathered periodically to facilitate the provision of Site updates, product support and other services to you (if 
any) related to the Site. VBL may use this information, to improve its products or to provide services or technologies to 
you. VBL’s collection and use of personal data is further governed by the Privacy Policy.

6.	Termination. The license granted hereunder is effective until terminated by you or VBL. Your rights granted hereunder 
will terminate automatically without notice from VBL if you fail to comply with any term(s) of Service Agreements. Upon 
termination of the license, you must cease all use of the Site.

7.	Your Account. If you use the Site, you are responsible for maintaining the confidentiality of your account and 
password and for restricting access to your computer or device, and you agree to accept responsibility for all activities 
that occur under your account or password. The Site is not and should not be made available to persons under the age under 
18. VBL reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders or user actions 
in its sole discretion.

8.	Inaccuracies at the Site. While the Company uses reasonable efforts to include accurate and up to date information 
at the Site, the Company makes no warranties or representations as to the Site’s accuracy. The Company disclaims any and 
all liability for the accuracy, completeness, or correctness of such information.

9.	Security at the Site. While the Company uses reasonable efforts to safeguard the security of the Site, there can 
be no guaranty that such safeguards will successfully prevent unauthorized alterations in the content or functionality of 
the Site. The Company assumes no liability or responsibility for any unauthorized alterations in the content or functionality 
of the Site.

10.	Disclaimer of Warranties. Neither the Company nor any other party involved in creating, producing, or delivering 
the Site makes any representations about the suitability of the content of this Site for any purpose, nor that your use 
of the Site will be uninterrupted or error-free. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SITE IS AT YOUR SOLE 
RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT 
PERMITTED BY APPLICABLE LAW, THE SITE AND ANY SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT 
WARRANTY OF ANY KIND, AND COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SITE AND ANY SERVICES, 
EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, 
OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD 
PARTY RIGHTS. COMPANY DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SITE, THAT THE FUNCTIONS CONTAINED 
IN, OR SERVICES PERFORMED OR PROVIDED BY, THE SITE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SITE OR ASSOCIATED 
SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SITE OR ASSOCIATED SERVICES WILL BE CORRECTED.
ACCESS AND USE OF THE SITE AND ASSOCIATED SERVICES OCCURS ACROSS THE NETWORKS OF A NUMBER OF WIRELESS AND INTERNET SERVICE 
PROVIDERS. FURTHER, USE OF THE SITE AND/OR ASSOCIATED SERVICES WIRELESSLY MAY INVOLVE THE ELECTRONIC TRANSMISSION OF PERSONAL 
INFORMATION ACROSS THE NETWORKS OF WIRELESS OR INTERNET SERVICE PROVIDERS. COMPANY DOES NOT OPERATE THESE NETWORKS AND HAS 
NO CONTROL OVER THE OPERATIONS OF THE WIRELESS AND INTERNET SERVICE PROVIDERS AND, THEREFORE, COMPANY WILL NOT BE LIABLE 
TO YOU FOR ANY CIRCUMSTANCES THAT INTERRUPT, PREVENT OR OTHERWISE AFFECT THE TRANSMISSION, COMMUNICATION, POST, OR TRANSACTION 
OR OTHERWISE INTERFERE WITH THE INTEGRITY THEREOF, INCLUDING, WITHOUT LIMITATION, UNAVAILABILITY OF WIRELESS OR INTERNET 
SERVICE, COMMUNICATIONS, NETWORK DELAYS, LIMITATIONS ON WIRELESS COVERAGE OR INTERNET SIGNAL, SYSTEM OUTAGES, OR INTERRUPTION 
OF A WIRELESS OR INTERNET CONNECTION. FURTHER, COMPANY CANNOT GUARANTEE THE PRIVACY OR SECURITY OF WIRELESS OR INTERNET 
DATA TRANSMISSIONS AND DISCLAIMS ANY RESPONSIBILITY FOR ANY WIRELESS OR INTERNET SERVICE USED TO ACCESS THE SITE OR ASSOCIATED 
SERVICES. CHECK WITH YOUR SERVICE PROVIDER FOR INFORMATION ABOUT THEIR PRIVACY AND SECURITY PRACTICES. FOR PERSONAL OR CONFIDENTIAL 
INFORMATION SENT TO OR FROM COMPANY OVER THE INTERNET FROM A MOBILE PHONE, VELOCITY RESERVES THE RIGHT TO LIMIT SUCH CONNECTIONS 
TO "SECURE SESSIONS" THAT HAVE BEEN ESTABLISHED USING TRANSPORTATION LAYER SECURITY ("TLS"). COMPANY WILL TREAT YOUR DATA 
IN ACCORDANCE WITH THE COMPANY PRIVACY POLICY. COMPANY DOES NOT CHARGE FOR USE OR ACCESS OF THE SITE AND THE ASSOCIATED 
SERVICES. HOWEVER, YOUR WIRELESS SERVICE PROVIDER (INCLUDING WITHOUT LIMITATION ANY ROAMING WIRELESS SERVICE PROVIDER AND 
ANY WIFI HOT SPOTS) MAY LEVY FEES OR CHARGES FOR TRANSMISSION OR RECEIPT OF MESSAGES AND OTHER COMMUNICATIONS PERFORMED 
USING YOUR EQUIPMENT ON THE WIRELESS SERVICE PROVIDER NETWORK, AND YOU ARE SOLELY RESPONSIBLE FOR SUCH CHARGES.
Please note that some jurisdictions may not allow the exclusions of implied warranties, so some of the above exclusions 
may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

11.	Limitation of Liabilities. Neither the Company nor any other party involved in creating, producing, or delivering 
the Site assumes any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer 
equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, 
data, text, images, video, or audio from this Site. Your use of and browsing in the Site are at your risk. TO THE EXTENT 
NOT PROHIBITED BY LAW, NEITHER THE COMPANY, ITS SUBSIDIARIES, AFFILIATES, AGENTS, EMPLOYEES, OR REPRESENTATIVES NOR ANY 
OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE SHALL BE LIABLE FOR DEATH, PERSONAL INJURY, PROPERTY 
DAMAGE, OR ANY INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT 
LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF OR DAMAGE TO DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL OR FINANCIAL 
DAMAGES, LOST REVENUES, OR OTHER LOSSES OF ANY KIND, ARISING OUT OF USE OF THE SITE OR THE ASSOCIATED SERVICES OR ARISING 
OUT OF THIS AGREEMENT OR IN ANY WAY RELATED TO YOUR USE OR INABILITY TO USE THE SITE OR THE ASSOCIATED SERVICES, HOWEVER 
CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF COMPANY HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED 
BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF ONE-HUNDRED DOLLARS ($100.00). THE FOREGOING 
LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

12.	Indemnification.  You shall indemnify and hold Company, its licensors, parents, subsidiaries, affiliates, officers, 
employees, representatives, successors, assigns and suppliers harmless from any claim or demand, including reasonable attorneys’ 
fees, made by any third party due to or arising out of your use of the Site or any associated Services, any breach of the 
terms and conditions set forth in the Service Agreements, by you, or other users of the Site using your access ID or credentials. 
You must use your best efforts to cooperate with Company in the defense of any such claim. Company reserves the right, at 
Company’s expense, to employ separate counsel and assume the exclusive defense and control of any such matter subject to 
indemnification by you.

13.	Third Party Content, Policies and Links. The Company has not reviewed any sites that may 
be linked to the Site and is not responsible for the content of any off-site pages or any other sites linked to the Site. 
Your linking to any other off-site pages or other sites is at your own risk. Parties other than Company operate customer 
service locations, provide services, or sell product lines utilizing the Site. Company is not responsible for examining 
or evaluating and does not warrant the offerings of, any of these parties or the content of their websites. You should carefully 
review the privacy statements and other conditions of use set forth by third parties where applicable.

14.	Notices. The Company may give notice to its users by means of a general notice on this Site, electronic mail 
to a user’s e-mail address on its records, or by written communication sent by first class mail to a user’s address on its 
records.

15.	Languages; Local Rules. In addition, the Site, the Services, and information relating to the Services contained 
on the Site, as accessed from, displayed on or linked to from your computer or device, may not be available in all languages, 
in all jurisdictions, or in all countries. Company makes no representation that the Site and Services are appropriate or 
available for use in any particular location. To the extent you choose to access the Site and Services, you do so at your 
own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local 
laws.

16.	International Use. None of the products or underlying information or technology available at this Site may be 
downloaded or otherwise exported (i) into (or to a national or resident of) Cuba, Iraq, Iran, Libya, North Korea, Sudan, 
Syria, or any other country to which the United States has embargoed goods; or (ii) to anyone on the United Stated Treasury 
Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading 
from, or using the Site, you represent and warrant that you are not located in, under the control of, or a national or resident 
of any such country or on any such list. You further agree to indemnify the Company against any all costs, liabilities, 
losses or expenses arising from, or relating to, any asserted violation by you of any of the laws and administrative regulations 
of the United States relating to the control of exports of commodities and technical data.

17.	General Information. The Service Agreements and your use of the Site and any associated Services are governed 
by, construed and enforced in accordance with the laws of the State of Florida, USA and applicable federal law without regard 
to conflicts of laws principles. If for any reason a matter is not arbitrated as provided in the Service Agreements, including 
without limitation Section 18 below of this Agreement, then any cause of action brought to enforce the Service Agreements, 
including without limitation this Agreement, or in connection with any matters related to the Site or associated Services 
shall be brought only in the applicable State or Federal Courts located in Broward County, Florida, and you expressly consent 
to the personal jurisdiction and venue of said courts. Your use of the Site or associated Services may also be subject to 
other local, state, national, or international laws.

18.	Mandatory Arbitration. This Arbitration section sets forth the circumstances and procedures under which Claims 
may be arbitrated instead of litigated in court. You and Company specifically acknowledge and agree that your use of the 
Site and/or the associated Services evidences a "transaction involving commerce" under the Federal Arbitration Act and you 
hereby waive and relinquish any right to claim otherwise. This agreement to arbitrate is made in consideration of you being 
licensed rights to use the Site and/or the associated Services.
As used in this Arbitration section, the term "Claim" or "Claims" means any claim, dispute or controversy between you and 
Company arising from or relating to the Site and/or the associated Services, your use of the Site and/or the associated 
Services, or any other matter expressly addressed in the Service Agreements, including the validity, enforceability or scope 
of this Arbitration section, the Service Agreements, or any prior agreement between you and Company. For the purposes of 
this Arbitration section, "we" and "us" or "Company" also include any corporate parent, entity under common ownership, or 
wholly or majority-owned subsidiaries, affiliates, any licensees, predecessors, successors, assigns, all agents, employees, 
directors and representatives of any of the foregoing, and other persons referred to below in the definition of "Claims.'' 
''Claim'' includes claims of every kind and nature, including but not limited to initial claims, counterclaims, cross-claims, 
third-party claims and claims based upon contract, tort, fraud and other intentional torts, statutes, regulations, common 
law and equity. "Claim" also includes claims by or against any third party using or providing any product, service or benefit 
in connection with the Site and/or the associated Services, your use of the Site and/or the associated Services, or any 
other matter expressly addressed in the Service Agreements, if and only if such third party is named as a co-party with 
you or us (or files a Claim with or against you or us) in connection with a Claim asserted by you or us against the other. 
The term "Claim" is to be given the broadest possible meaning that will be enforced and includes, by way of example and 
without limitation, any claim, dispute or controversy that arises from or relates to the Site and/or the associated Services, 
your use of the Site and/or the associated Services, or any other matter expressly addressed in the Service Agreements, 
including the validity, enforceability or scope of this Arbitration section, the Service Agreements, or any prior agreement 
between you and Company. We shall not elect to use arbitration under this Arbitration section for any Claim that you properly 
file and pursue in a small-claims court in your state or municipality as long as the Claim is individual and pending only 
in that court.
Any Claim shall be resolved, upon the election by you or Company, by arbitration pursuant to this Arbitration section and 
the code of procedure of the national arbitration organization (the "Code") to which the Claim is referred in effect at 
the time the Claim is filed. Claims shall be referred to either JAMS ("JAMS") or the American Arbitration Association ("AAA"), 
as selected by the party electing to use arbitration. If a selection by Company of one of these organizations is unacceptable 
to you, you shall have the right within 30 days after you receive notice of Company’s election to select the other organization 
listed to serve as arbitration administrator. For a copy of the procedures, to file a Claim, or for other information about 
these organizations, contact them as follows: JAMS, 1920 Main Street, Suite 300, Irvine, CA 92614; website: http://www.jamsadr.com; 
AAA, 335 Madison Avenue, New York, NY 10017; website: http://www.adr.org. ln addition to the arbitration organizations listed 
above, Claims may be referred to any other arbitration organization that is mutually agreed upon in writing by you and Company, 
or to an arbitration organization or arbitrator(s) appointed pursuant to section 5 of the Federal Arbitration Act, 9 U.S.C. 
§§ 1-16, provided that any such arbitration organization and arbitrator(s) will enforce the terms of the Restrictions on 
Arbitration provision set forth below.
IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER YOU NOR COMPANY WILL HAVE THE RIGHT TO LITIGATE THAT 
CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM OR TO HAVE THEIR CLAIMS RESOLVED EXCEPT AS PROVIDED FOR IN THE CODE OF 
PROCEDURES OFJAMS OR AAA, AS APPLICABLE (THE "CODE"). FURTHERMORE, YOU AND COMPANY WILL NOT HAVE THE RIGHT TO PARTICIPATE 
IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT 
AS SET FORTH BELOW, THE ARBITRATOR'S DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT YOU WOULD HAVE IF YOU 
WENT TO COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION. IF THE ARBITRATOR SHOULD AWARD ANY DAMAGES, SUCH DAMAGES SHALL BE 
LIMITED TO ACTUAL AND DIRECT DAMAGES AND SHALL IN NO EVENT INCLUDE CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR TREBLE DAMAGES 
AS TO WHICH YOU AND COMPANY EXPRESSLY WAIVE ANY RIGHT TO CLAIM TO THE FULLEST EXTENT PERMITTED BY LAW.
If either party elects to resolve a Claim by arbitration, that Claim shall be arbitrated on an individual basis. There shall 
be no right or authority for any Claims to be arbitrated on a class-action basis or on bases involving Claims brought in 
a purported representative capacity on behalf of the general public or other persons similarly situated. The arbitrator's 
authority to resolve Claims is limited to Claims between you and Company alone, and the arbitrator's authority to make awards 
is limited to awards to you and Company alone. Furthermore, Claims brought by you against Company or by Company against 
you may not be joined or consolidated in arbitration with Claims brought by or against someone other than you, unless agreed 
to in writing by all parties.
This Arbitration section is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal 
Arbitration Act, 9 U.S.C. §§ 1-16, as it may be amended from time to time (the "FAA"). The arbitration shall be governed 
by the applicable Code, except that (to the extent enforceable under the FAA) this Arbitration section shall control if 
it is inconsistent with the applicable Code. The arbitrator shall apply applicable substantive law consistent with the FAA 
and applicable statutes of limitations and shall honor claims of privilege recognized at law and, at the timely request 
of either party, shall provide a concise and written explanation of the basis for the decision. The arbitration proceeding 
shall not be governed by any federal or state rules of civil procedure or rules of evidence. Either party may submit a request 
to the arbitrator to expand the scope of discovery allowable under the applicable Code. The party submitting such a request 
must provide a copy to the other party, who may submit objections to the arbitrator with a copy of the objections provided 
to the requesting party within fifteen (15) days of receiving the requesting party's notice. The granting or denial of either 
party's request will be at the sole discretion of the arbitrator, who shall notify the parties of his/her decision within 
twenty (20) days of the objecting party's submission. The arbitrator shall take reasonable steps to preserve the privacy 
of individuals and business matters. Judgment upon the award rendered by the arbitrator may be entered in any court having 
jurisdiction. The arbitrator's decision will be final and binding, except for any right of appeal provided by the FAA. However, 
any party can appeal that award to a three-arbitrator panel administered by the same arbitration organization, which shall 
reconsider anew any aspect of the initial award requested by the appealing party. The appealing party shall have thirty 
(30) days from the date of entry of the written arbitration award to notify the arbitration organization that it is exercising 
the right of appeal. The appeal shall be filed with the arbitration organization in the form of a dated writing. The arbitration 
organization will then notify the other party that the award has been appealed. The arbitration organization will appoint 
a three-arbitrator panel which will conduct an arbitration pursuant to its Code and issue its decision within one hundred 
twenty (120) days of the date of the appellant's written notice. The decision of the panel shall be by majority vote and 
shall be final and binding.
The statute of limitations, estoppel, waiver, laches, and similar doctrines shall be applicable, to the extent allowable 
by law, in any arbitration proceeding, and the commencement of any arbitration proceeding shall be deemed the commencement 
of an action for these purposes. The arbitrator shall apply relevant Florida and Federal law and provide written and reasoned 
findings of fact and conclusion of law. The arbitration shall be conducted in Broward County, Florida, or any other place 
mutually acceptable to you and Company.
You will be responsible for paying your share, if any, of the arbitration fees (including filing, administrative, hearing 
and/or other fees) provided by the Code, to the extent that such fees do not exceed the amount of the filing fees you would 
have incurred if the Claim had been brought in the federal or state court closest to your home or registered address that 
would have jurisdiction over the Claim. Company will be responsible for paying the remainder of any arbitration fees. At 
your written request, Company will consider in good faith making a temporary advance of all or part of your share of the 
arbitration fees for any Claim you initiate in which you or Company seek arbitration. You will not be assessed any arbitration 
fees in excess of your share if you do not prevail in any arbitration with Company.
If any portion of this Arbitration section is deemed invalid or unenforceable under any principle or provision of law or 
equity, consistent with the FAA, it shall not invalidate the remaining portions of this Arbitration Provision, the Service 
Agreements, or any prior agreements you may have had with us, each of which shall be enforceable regardless of such invalidity.
YOU ACKNOWLEDGE AND AGREE THAT, VIA YOUR ACCEPTANCE OF THESE DISPUTE RESOLUTION PROVISIONS, YOU WAIVE ANY RIGHT TO A JURY 
TRIAL, AS WELL AS YOUR RIGHT TO BRING, JOIN OR PARTICIPATE AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS ACTION SUIT OR MULTI-PARTY 
ARBITRATION BROUGHT AGAINST US, ANY PERSON RELATED TO US OR A SERVICE PROVIDER USED BY US TO PROVIDE THE SERVICE.

19.	Contact Us.  For assistance with the Site, please refer to the "Contact Us" section of the Site. 

20.	Commercial Status. The Site and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. 
§2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are 
used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 
through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being 
licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all 
other end users pursuant to the terms and conditions herein. Unpublished rights are reserved under the copyright laws of 
the United States.